Terms of Service
Effective Date: June 20, 2026
Please read these Terms of Service ("Terms") carefully before accessing or using Caloura. These Terms form a legally binding agreement between you and Harix Global Solutions Pvt. Ltd. ("Caloura", "we", "us", or "our"), the operator of the Caloura mobile application (the "App"). By downloading, installing, or using the App, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the App.
Service provider: Harix Global Solutions Pvt. Ltd.
Contact: support@calourai.com
Address: Bhavnagar, Gujarat, India
1. Eligibility and Account Registration
Age requirement: You must be at least 18 years of age to use Caloura, in accordance with the Digital Personal Data Protection Act, 2023. The App is not intended for anyone under 18. By using the App, you represent that you are 18 or older.
Account security: Caloura uses Google Sign-In for authentication. You are responsible for maintaining the security of your Google credentials and for all activity under your account. If you suspect unauthorized access, notify us immediately at support@calourai.com.
Accurate information: You agree to provide accurate, current, and complete information during onboarding and to keep it up to date. Providing false or misleading information may result in suspension or termination of your account.
2. AI Estimation and Calorie Tracking — Important Disclaimer
Please read this section carefully before using AI features.
Caloura uses artificial intelligence (AI) to analyze meal photos and estimate nutritional content (calories, protein, carbohydrates, fats, etc.). AI-generated nutrition estimates are approximate and may be incorrect. We are not responsible for any decisions — dietary, medical, or otherwise — you make based on these estimates.
- AI models can misidentify foods, misjudge portion sizes, miss ingredients, or produce entirely inaccurate results.
- Results depend heavily on photo quality, lighting, angle, and how food is presented.
- Mixed dishes, home-cooked meals, and regional Indian foods are especially difficult for AI to estimate accurately.
- Nutrient values for the same food can vary significantly by brand, preparation method, and region.
- Calorie and macronutrient goals (BMR, TDEE) are calculated from standard mathematical formulas based on your stated profile — they are baselines, not medical parameters.
By using the AI features in Caloura, you acknowledge and accept that estimates may be inaccurate, and that Caloura and Harix Global Solutions Pvt. Ltd. bear no liability for outcomes resulting from reliance on those estimates.
3. Health and Medical Disclaimer
Caloura is a nutrition and fitness tracking tool for informational and educational purposes only. It is not a medical device and does not provide medical advice, diagnosis, or treatment.
- The App is not designed to monitor, prevent, or treat any clinical condition including eating disorders, diabetes, obesity-related illness, or other physiological ailments.
- Always consult a registered medical practitioner or dietitian before making significant changes to your diet, especially if you have a health condition, are pregnant, nursing, or taking medication.
- Use of the App is at your own risk. We are not responsible for any adverse health outcomes resulting from information or calculations provided by the App.
4. Free App and Advertising
Caloura is free to use. We do not charge subscription fees or collect payment information. The App is supported by rewarded ads served by Google AdMob — certain features of the App require you to watch a short ad to gain access. This is the mechanism that keeps the App free for all users.
- Watching the required ad is mandatory to access rewarded features — there is no way to skip or bypass it.
- You are not charged any money at any point.
- You can opt out of personalised ads via Android device settings, but you will still need to watch an ad to access rewarded features — opting out only affects whether ads are tailored to your interests.
See our Privacy Policy — Section 6 for full details on what AdMob collects and your opt-out options.
If paid features are introduced in the future, these Terms will be updated and you will be notified in the App before any charges apply.
5. User Content and License Grant
When you enter meal descriptions, body measurements, water logs, photos, or other content ("User Content") in Caloura, you retain full ownership of that data.
To deliver the App's services — syncing your data, processing meal photos for AI analysis, and maintaining backups — you grant us a worldwide, royalty-free, non-exclusive license to host, copy, process, and store your User Content. This license is solely for operating the App and is governed by our Privacy Policy and the Digital Personal Data Protection Act, 2023.
You represent and warrant that: (a) you own or have the necessary rights to submit the User Content; (b) the User Content does not violate any third-party rights; and (c) the User Content does not contain malicious code or violate any applicable law.
6. Prohibited Activities
You agree not to:
- Reverse engineer, decompile, or disassemble any part of the App
- Circumvent API rate limits, security measures, or access controls
- Scrape or extract nutritional data or content using automated means
- Submit false, fraudulent, or malicious entries to manipulate the App
- Attempt unauthorized access to the App, other accounts, or connected systems
- Use the App for any illegal purpose or in violation of any applicable law
- Transmit viruses, malware, or any destructive code
- Impersonate any person or entity, or misrepresent your affiliation
- Interfere with or disrupt the App or servers connected to it
- Create multiple accounts to evade enforcement of these Terms
Violation of these rules may result in immediate suspension or termination of your account without notice.
7. Referral Program
Caloura may offer a referral program allowing you to earn rewards by referring new users. Program terms, eligibility, rewards, and limits are displayed within the App and may be changed at any time. You may not create fake accounts, use automated systems, or otherwise manipulate the referral system. Violations may result in forfeiture of rewards and account termination.
8. Intellectual Property
The App and its content — including but not limited to the design, UI elements, branding, logos, illustrations, and code — are the exclusive intellectual property of Harix Global Solutions Pvt. Ltd. and its licensors. No permission is granted to reproduce, copy, modify, distribute, or create derivative works based on the App or any part thereof without our written consent.
You retain ownership of your User Content. Nothing in these Terms transfers your User Content ownership to us.
9. Termination
We may suspend or terminate your account immediately and without prior notice if you breach these Terms or if we are required to do so by law. You may delete your account at any time from Profile → Delete account in the App, or by emailing support@calourai.com.
Upon termination, your right to use the App ceases immediately. Sections relating to intellectual property, disclaimers, limitation of liability, indemnification, and governing law survive termination.
10. Disclaimers and Warranties
THE APP IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
We do not warrant that:
- The App will be uninterrupted, error-free, or available at all times
- Any defects or errors will be corrected
- The App is free of viruses or harmful components
- Nutritional information, calorie estimates, or other data provided are accurate, complete, or reliable
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CALOURA AND HARIX GLOBAL SOLUTIONS PVT. LTD., ITS DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, HEALTH OUTCOMES, OR ERRORS IN AI-GENERATED NUTRITION ESTIMATES, ARISING FROM YOUR USE OF OR INABILITY TO USE THE APP.
TO THE EXTENT PERMITTED BY LAW, OUR MAXIMUM AGGREGATE LIABILITY FOR ALL CLAIMS SHALL NOT EXCEED INR 1,000, SINCE THE APP IS PROVIDED FREE OF CHARGE.
YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE APP IS TO UNINSTALL IT AND STOP USING IT.
12. Indemnification
You agree to defend, indemnify, and hold harmless Caloura and Harix Global Solutions Pvt. Ltd., its officers, directors, employees, and agents from any claims, damages, losses, and expenses (including reasonable legal fees) arising from:
- Your use of or access to the App
- Your violation of any provision of these Terms
- Your violation of any third-party right, including intellectual property or privacy rights
- Any User Content you submit that causes harm to a third party
- Your misuse of nutritional information or recommendations provided by the App
13. Third-Party Services
The App integrates with third-party services (such as Google Sign-In, Google AdMob, OpenAI, and others listed in our Privacy Policy). We have no control over and assume no responsibility for the content, availability, or practices of third-party services. Your use of those services is subject to their own terms and privacy policies.
14. Google Play Store Terms
The App is distributed through the Google Play Store. Your download, installation, and use of the App is also subject to the Google Play Terms of Service. These Terms are between you and Caloura only — Google is not a party to these Terms and bears no responsibility for the App or any claims related to it.
15. Governing Law and Dispute Resolution
These Terms are governed by the laws of India. Any dispute arising from these Terms or your use of the App shall be subject to the exclusive jurisdiction of the courts located at Bhavnagar, Gujarat, India.
At our discretion, disputes may be referred to binding arbitration under the Arbitration and Conciliation Act, 1996, conducted in Bhavnagar, India, in the English language.
16. Changes to These Terms
We may update these Terms from time to time. When we make material changes, we will update the "Effective Date" above and notify you in the App at least 15 days before the changes take effect. Continued use of the App after changes take effect constitutes acceptance of the updated Terms. If you do not agree, you must stop using the App.
17. General Provisions
Entire agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Caloura regarding the App.
Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
No waiver: Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce it in the future.
Assignment: You may not assign your rights or obligations under these Terms without our prior written consent. We may freely assign these Terms.
18. Contact Us
For questions or concerns about these Terms, contact us at:
These Terms comply with applicable Indian law including the Information Technology Act, 2000, the Consumer Protection Act, 2019, and the Digital Personal Data Protection Act, 2023, and align with Google Play Store requirements. This does not constitute legal advice; consider having it reviewed by a legal professional.